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#3 talked to his auto shop teacher (ahem, a retired NASCAR mechanic…)about what happened at NeSmith Chevrolet, Claxton, Georgia. Turns out they tried to pull a similar stunt with him. He let them dig their hole, then told them he was a (blahblah de lotsa letters blah) certified mechanic and HE DIDN’T THINK SO.
Apparently this sort of behavior is endemic in the NeSmith automotive collective.
I’m sending a copy of the letter I sent to the Better Business Bureau and to GM Corporation to Mr. Earl Hutto, NeSmith Chevrolet, Claxton Georgia, and to his superiors. If it’s an endemic problem, my letter won’t do much to change things, but at least I will have tried.
To whom it may concern,
On Saturday May 10 I went to the Nesmith Chevrolet dealership in Claxton, Ga to look at a truck I had seen online. I was intending to trade in my Chevy van for this truck. When Earl Hutto took the van out for a test run and appraisal, he came back saying that the engine had blown a seal and lost all it’s oil. He offered to let me keep the van there until his technicians could look at it on Monday. I called my husband to come look at it, and he left work to see about it. My husband determined that the problem was a failure in the oil sensor, and he returned to Claxton on Sunday with a new sensor, and replaced it. He also noticed that the oil filter had been loosened. On Monday, he took the broken sensor to work to have one of his mechanics look at it. He was told that the only way that part would fail in the way that it did would be if someone had applied pressure to it. The mechanic also showed him the grooves left by a pair of plyers in the body of the sensor.
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1. Get #3 to the DMV for a replacement driver’s license
2. Write General Motors and complain in my best “I might be an attorney but you’ll never know for sure” voice about Earl Hutto, NeSmith Chevrolet, Claxton, Georgia.
3. 2 more loads of laundry (does this ever end?)
4.Sweep and mop, if I get to it.
5.Make sure #2 gets to his job interview at 4:30! WOOT! A job with skills required! More than minimum wage! I’m so excited for him )
SD emailed Franklin Chevrolet here in Statesboro, about lining up a couple of trucks for us to look at. He told the person last night on the phone that I would be handling everything, and if I felt the least bit condescended to I’d walk out and bad-mouth them to Kingdom come, that I’m just feeling that way right now. He assured SD that I would be treated like I had brains in my head. So, maybe it will be ok. I have an appointment to see them tomorrow around 11. I’ll let you know how it goes.