Because it really is personal…


Oh, for Pete’s Sake!…and other expletives
May 11, 2008, 3:15 pm
Filed under: Good grief, what? um...what?

So, Sweet Daddio called me from work yesterday morning, said he’s scouted out a truck on the internet and would i go to the dealership (in Claxton, about 20 miles away) and scope it out, get particulars from the salesman and all that. Sure, I said, be happy to.

And so I did, it was a lovely day so #3 and I drove the 20 miles in Little Martha with the top down and the radio on, cheerful about the prospect of getting SD something with a bit more cache’ than LT, the truck I inherited from Grandad (a hamster-wheel ‘95 Sonoma). We got to the dealership, the salesman and I talked, and I took the truck for a spin. Very nice, I thought, plenty of room for SD’s big self, #3 sat in the back and said he had plenty of leg room, plus, it’s a truck. And the right color to boot.

I told the salesman I had an ‘03 minivan to trade in, and he asked that I get it so he could do an appraisal. No Problem. We I brought the van in, the sales manager said he needed to take it for a test drive and I said fine. While he was gone the saleman and I filled out some paperwork and chatted. When the Sales mgr returned, he looked solemn, and said the engine had blown a seal, leaked out all the oil, and he’d be happy to let his technicians look at it Monday.

*cue the Toot Bullshit Meter*

I said let me call SD, and see what he said. “He’s a mechanic” I said. The sales manager go a funny look on his face (then #3 leaned over and whispered into my ear “mom he just shit a brick.”)

So, SD comes over- a 50 mile drive for him, as he’s at work. 50 miles of jaw-clenching Celtic temper building up and I’m feeling (a little bit) sorry for the sales manager right then. He and #3 get in and under the engine, looking for the problem and there’s 2.

First, the oil filter had been loosened. Second, the oil sensor (it screws into the engine block) is broken. WHAT? um…WHAT? It’s a non-moving part, and Does Not Break. Fail, yes, but break? Not just no, but HELL no. #3 knows this and gets his “Oooo….someone’s in Deep Shit and it’s not me” look. #3 is the one who noticed it broken first.

SD looks at the sales manager and says “This is an incredible coincidence.” and the sales manager puffs up and says “Are you implying my integrity is not good? I would Never Do Such A Thing! We run and Honest Dealership here and I would Never Do This.”

SD says. “I never said that. I said it was an incredible coincidence.”

Ha…busted.

Anyway. Now it’s Sunday Morning Mother’s Day and SD and #3 are back in Claxton, fixing the problem in the dealership parking lot. There is no way in God’s Green Earth we’re going to let those technicians near our van, even if it has to be towed. He’s also checking that broken fitting for plyer groove marks.

They “let” us drive the Colorado SD wants, for the weekend, and I am glad for that because we’ve noticed some things that are problematic- leftovers from the previous owner like a pervasive cigarette odor, some intermittent and very irritating rattles, and a power surge when you set the cruise control. SD knows he wants a Colorado, maybe 2 or 3 years old, just not this particular one.

There’s a pretty red one in Savannah.

We’ve bought several cars over the course of our marriage, and this is the first time we’ve ever had anything like this happen. And this is NeSmith Chevrolet in Claxton, Georgia. It’s not a little Bubba’s Used Car and Tattoo Emporium. It’s a Big dealership, who ought not have to resort to such behaviors to get business.

Y’ know what I think? I think he saw a 40 yr old woman with a teenage kid and no wedding ring (my hands were a tad puffy that day), and thought he could put one over on me. And *that* pisses me off. SD said that’s what makes him maddest too, that I was treated disrespectfully.

Why do people, men, think they can treat me like the little woman, all helpless and aren’t they the hero for allowing me to use their shop at a fair price and how fortunate it happened when it did because, little woman that I am, I wouldn’t have known how to handle it. Phphhphht.

Anyway, that’s NeSmith Select, Claxton Georgia. I’ll not give you the sales manager’s name because I’m just nice that way.


11 Comments so far
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I wonder when the men at these dealerships, repair shops, etc. are going to get with the program. When I bought my Santa Fe the salesman ignored me and started talking to my husband. I began walking toward our car. As soon as my husband told him I was the one doing the buying the guy came after me. We went to another dealership.

I hope you get the van fixed and it doesn’t cost too much. I also hope this doesn’t put a damper on your Mother’s Day.

Comment by Indiana Mom

The van is fixed- $11 part plus $16 for a socket and flex extension I didn’t have to get the old one off and the new one on. Took #3 and I 15 minutes, we did it in the dealer ship lot.

Comment by Sweet Daddio

There is no compelling evidence that the van was sabotaged-it appears that the diaphragm in the oil sensor ruptured. However, the question of the oil filter being loosened remains. We are both of a mind to listen to our gut in situations, and we’re going to look elsewhere.

Comment by rootietoot

Highly suspicious you’ve got to say. I’d have steam coming out my ears too. I so hate being taken for a ride by mechanics in particular, and I have to say more often than not it is because I am Woman.
I can’t say it was definitely a sexist thing, but one local place was going to charge me over $300 to fix a loose exhaust pipe, and then when my husband took it to a few other places for a second opinion, he ended up getting it fixed for nothing – it was that simple a job!!
There is also a local auto-electrician place I refuse to go to because of their attitude.

Comment by Tracey

It doesn’t matter who or what or when or why – what matters is that it was fixed by SD for quite a lot less than they would have taxed had they gone ahead with their evaluation.

I think they should be bending over backwards to appease a potential buyer no matter what their background is. Thank goodness you did have the SD card up your sleeve, though.

Comment by jeanie

I visited numerous dealerships around metro-Atlanta when I bought my Tacoma. It was amazing how much differently I was treated the one time I brought a male friend with me. You wouldn’t believe how many times I was told, “Why don’t you bring your husband back for a test-drive?” I am 34, professionally employed, and happily single. The concept that a woman, like myself, would be purchasing a truck, on her own, simply freaked them out. Talk about getting with the program, any amount of research will tell these idiots that women make the majority of auto purchasing decisions in the US. I ended up buying my truck in NC and took a male friend of mine, who just happens to be a Green Beret negotiator, with me. The truck was a little over $6k cheaper than any offer I had gotten in ATL when I finally signed on the dotted line.

I have another funny story about having to replace a fuse in one of my vehicles, going to the parts counter and being asked, “Honey, do you know what kind of car you drive?” Instead of ripping this kindly man’s nutsack off and feeding it to him, I just giggled and said, “blue” When was the last time a man was asked if he knew what kind of car he drives?! Ugh!!!

Crudeness Alert/side note: I keep threatening to bring the “penis” from my nightstand with me when I have to do any kind of vehicle related task. Popular belief seems to be that you can’t operate or repair any kind of machinery with moving parts (outside of household appliances) without one!

Long story short, sorry it happened, Rootie. I feel your pain.

Comment by Kathryn

Just read your sushi post. I’ve had my 07 Tacoma Pre-runner since October and LOVE it! I get about 26mpg with mostly city driving. It’s a 4cyl, 5spd, but has plenty of pick-up. I have no reason to tow anything, but haven’t noticed any sluggishness when hauling heavy loads (lots of dirt, gardening stuff, furniture, etc.). It’s the access cab, still has 4 doors, but the rear doors open suicide style, are smaller, and don’t have the outside handles. He should test drive one. The jumpseats in the back are tight for an adult, but ok for a short distance.

Comment by Kathryn

Kathryn, we looked at the pre-runner, and it’s in contention. He’s just…y’know…a Chevy man, and even tho toyotas are made in the USA, he’s, y’know…a Chevy man. We do need a 4-door rather than the jump-seat kind, because it will become our main vehicle for traveling, and we still have 2 kids in the house (who go places with us) The pre-runner comes with a 4-door model, and it’s the right size, and everyone who has one likes it…so, we’re thinking about it. We’re also looking in Augusta, Savannah and Macon.

Comment by rootietoot

Lord love a duck, that burns me up. When I was shopping to swap my Ford Explorer for a pickup, the sales man would not even talk to me…”Take’r for a drive, honey, and I’ll talk numbers with your husband when he comes in.”

*blink*blink*

I drove my Ford over to the Chevy dealership and now I drive my Avalanche. My money. My truck. My husband has nothing to do with it, thanks.

Comment by northern girl

I’ve been the one to buy all but 1 of our cars, and all of our houses. I do NOT tolerate the ‘little woman’ treatment. I don’t get hostile, but I don’t buy either. It’s almost noon now, and NeSmith hasn’t called yet. They probably won’t.

Comment by rootietoot

Ugh, that is REALLY annoying. :(

Comment by Amber




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